Contact form problem: Name field not showing in email

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This topic has 2 voices, contains 2 replies, and was last updated by  Our Locality 4 days ago.

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December 31, 2011 at 6:22 pm #144

subscriber

The contact form Name field no longer appears in the email I receive when a contact form is submitted from my website.

Is this fixable?

January 18, 2012 at 9:46 am #170

Our Locality

We’ve been looking at this. We ran some tests and couldn’t find a problem the software itself (it works fine on similar setups). It appears to be a configuration problem / conflict peculiar to our setup. More investigations are required, and we’ll post back when it is fixed.

Hopefully most people that contact you using the form will give their name again when they sign off.

May 14, 2012 at 10:52 am #210

Our Locality

This problem is now fixed.

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