Every day people reset their passwords on Ourlocality. This is common on all platforms I know of and am guilty of it myself.

This happens because people – and that includes me – forget one or all of the folllowing:

• their username
• which email address they registered with
• their password

Resetting your password is not such a bad thing, and it probably means you are not using the same credentials as an important service like your email or the bank (right?) and you reserve memory for the more important things in life, like birthdays etc.

The next most common problem is the password reset email doesn’t arrive.

Now this may be to do with not remembering which email address you used to register, but most likely it is caused by aggressive SPAM protection.

Always check your spam box before trying again and obviously, have a look in those other accounts next (oh it seemed like such a good idea to have multiple email accounts didn’t it?).

If that fails reset the password. This link may help if you’ve disabled that handy meta box with links to your login page.

http://ourlocality.org/wp-login.php?action=lostpassword