if you have received significant free support a donation helps the whole community of users
Email Support
We have found that email based support is popular. But email does have limitations … so we’ve broadened the options available
NB. Email support is on a best efforts basis between 10am-4pm. On weekends, high days or holidays at discretion. You'll generally never have to wait more than 24 hours for a reply. Email support and platform maintenance is provided pro bono by get the point ltd.
OurLocality ChatGPT Helper
This helper is useful if you don’t mind signing up to chatGPT, and it will give more targeted responses as we have trained it to answer questions specifically to our setup
This is good for more advanced users, who can articulate a fullish explanation of their problem and have a chagpt account - a free one will suffice.
OurLocality PDF Handbook
We’ve been working on a simple documentation library too and adapted the popular Easy WP Guide by Anthony Hortin for our network, available as a downloadable PDF, with full table of contents.
This is good for people who don't mind wading through endless instructions, but prefer a traditional book like document
OurLocality HTML Handbook
This is available also on our documentation site (which links to Anthony’s fuller documentation), in html format.
This is good for people who prefer the ability to navigate sections rapidly using hyperlinks
OurLocality Help from Delphic
On this page you there’s a new chat box – to interact with a real person (if they are not busy) or Apollo / Delphic who has been trained by ourlocality ↷
This is good for initial questions. If you use uBlock or similar Adblocking (or we're offline) you won't see the widget but you can try the links above. 