We have deployed a number of support mechanisms over the years, with email based support remaining the preferred method and more successful than the forum, which died of atrophy. However, email does require the support person to be online exactly when you want it …
OurLocality ChatGPT Helper
This AI helper is useful if you don’t mind signing up to chatGTP
That chat is tailored for our multisite - while signup is needed, you don't need a paid plan to enjoy it ;-)OurLocality Email-based Support
If you’d prefer interacting with a real person with email support, you will need a Paid Plan.
Email support is on a best efforts basis 10am-4pm but only available on weekends, high days or holidays at discretionOurLocality Help from Delphic
On this page you there’s a new chat box – to interact with a real person (if they are not busy) ↷
If you use uBlock or similar Adblocking (or we're offline) you won't see the widget but you can try the link above. OurLocality PDF Handbook
We’ve been working on a simple documentation library too and adapted the popular Easy WP Guide by Anthony Hortin for our network, available as a downloadable PDF, with full table of contents.
OurLocality HTML Handbook
This is available also on our documentation site (which links to Anthony’s fuller documentation), in html format.